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Pay Your Water Bill
Online Payment System Update
We want to inform you of an important update to our online payment system. Our new payment platform, InvoiceCloud, is expected to launch in early April and will offer a more user‑friendly and streamlined payment experience.
Temporary Service Interruption
During this transition, online payments through the City’s website are temporarily unavailable.
Once the new system is fully active, customers will be able to enroll in updated online payment options. We will notify you when enrollment becomes available.
How to Make Payments During This Transition
Please use one of the following alternative payment methods to keep your account current:
- Mail: Check/Money Order
- Bill Pay: Through your financial institution’s online banking
- In person at City Hall (during business hours):
- Cash
- Check/Money Order
- Credit Card/Debit Card
- After‑hours Drop Box:
- Check/Money Order
If you have any questions or need assistance in selecting an alternative payment option, our Customer Service team is here to help. Please contact the Water Billing Division if a payment arrangement is needed.
Water Billing Division
Phone: (562) 220‑2010
Email: cssupport@paramountcity.gov
Open Monday – Thursday, 8:00 a.m. to 5:30 p.m.
and Friday 8:00 a.m. to 5:00 p.m. (excluding holidays)
Thank you for your understanding and cooperation.