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Water Services
The Paramount Water Billing Division is responsible for operating the customer billing system for approximately 7,500 accounts. It provides water customer services by issuing water bills and processing payments, updating customers’ records, and responding to customer inquiries including taking work orders.
Click below to see the current water rate schedules:
2025 Water Rate Schedule
Click here to read the 2025 Water Rate Schedule
2026 Water Rate Schedule
Click here to read the 2026 Water Rate Schedule
2026 Water Rate Adjustment Notification
Click here to learn about water rate changes occurring in 2026
Pay Your Water Bill
Payment (checks or money orders payable to CITY OF PARAMOUNT) can be mailed to City Hall or made in person at City Hall. Payment by credit card may be made online here. The City assumes no responsibility for payment made elsewhere. City Hall’s address is 16400 Colorado Avenue, Paramount, CA 90723. Any questions, please call 562.220.2010.
You can request to open a new water service account in person at City Hall. You will need to:
- Complete, sign, and submit a Water Service Application form.
- Provide a picture ID or Fed Tax ID number.
- Pay a deposit of $35.00 for residential or $65.00 for commercial accounts.
For more information, please call (562)220-2010.
AquaHawk Water Usage Monitoring Service!
- What is it – This is a FREE water use monitoring service for Paramount water customers!
- Benefits – Allows you to monitor your water usage, receive timely leak alerts, and set threshold alerts.
- How to Register – Sign up online at: Register for AquaHawk HERE!
- Who To Call – City of Paramount Water Division (562) 220-2018 or email requests to cssupport@paramountcity.gov
- For more information: Aquahawk Presentation
To view the AquaHawk informational graphics in English and Spanish click the buttons below.
Water Shut Off Policy SB 998
Senate Bill 998 (SB 998) states that a customer must be at least 60 days delinquent in payment of a utility bill before a water provider may terminate services. This 60-day requirement before discontinuation of water service will apply to all City of Paramount single-family and multi-family water customers. The State of California adopted Senate Bill No. 998 on September 28, 2018, to establish by statute the Water Shutoff Protection Act (California Health and Safety Code Section 116900). As an urban water supplier with more than 200 service connections, the City is required to comply with the Water Shutoff Protection Act including adoption of a water shutoff policy for nonpayment for residential users to become effective on or before February 1, 2020.
Pursuant to Chapter 6 of Division 104 of California Health and Safety Code 116918
An urban and community water system must report annually on its website and to the State Water Resources Control Board the number of service discontinuations for inability to pay.
Reporting Calendar Year | Discontinuations |
|---|---|
2020 | 40 Accounts Disconnected |
2021 | 0 Accounts Disconnected |
2022 | 52 Accounts Disconnected |
2023 | 93 Accounts Disconnected |